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West Hartford Chamber Blog

Welcome to the West Hartford Chamber of Commerce Blog! Check back here for updates on the Chamber and its Members. We will also curate a collection of articles, tips, and resources to assist you and your business.
Monday, August 18, 2025
Open the Business Owner’s “Secret Menu”

If you’re looking at the chamber “menu” and thinking you’ve seen it all… you haven’t. Not until you’ve ordered from the part that they only show the people who already belong. And that’s the part that could change your business.

Christina Metcalf

Monday, August 11, 2025
5 Simple Numbers Every Small Business Should Track

Want to grow your business without drowning in spreadsheets? This article breaks down 5 simple KPIs every small business should track—no MBA required. Learn how these numbers can reveal whether you’re thriving, stalling, or unknowingly losing money, and get easy tips to start tracking today. See full article in comments

Christina Metcalf

Monday, August 4, 2025
How to Build Loyalty Without Spending a Dime on Ads

Want to build a loyal customer base without spending a dime on ads? Focus on what really matters: connection, purpose, and trust. This blog shows how a clear vision and authentic brand story can turn one-time buyers into lifelong fans.

Christina Metcalf

Monday, July 28, 2025
9 Customer Loyalty Programs That Work

Building loyalty is more than a marketing tactic. It’s an investment in long-term relationships that fuel sustained business growth and help you stand out from your competition.

Christina Metcalf

Monday, July 21, 2025
Helping Customers Move Past “Let Me Think About It”

Simplifying the buying process isn’t about tricking customers into a sale or smooth-talking. It’s about creating a frictionless and clearer path to saying yes. When you make it easy to choose, easy to understand, and easy to feel good after the purchase, you’ll find your customers more willing to buy and happier to return.

Chris Conway

Monday, July 14, 2025
7 Creative Summer and Back-to-School Marketing Ideas

The summer and back-to-school seasons offer a natural opportunity to energize your marketing. It’s not just about promotions; it’s about getting more personal with your customers. You know what’s on their mind and you’re there to show them you get it.

Christina Metcalf

Monday, June 30, 2025
Reels and Groups: What People Are Talking About

Facebook continues to be one of the most powerful platforms for businesses to connect with customers, build brand awareness, and drive sales. With over 2 billion users and tools that support everything from video marketing to community building, it remains a key part of many business marketing strategies. And that’s why it’s important to keep an eye on it. Two big pieces of news about the platform just hit (one planned, one not so much). Every business should be aware of:

Christina Metcalf

Wednesday, June 25, 2025
6 Questions Every Smart Small Business Owner Asks (Your success may depend on how honestly you answer these)

When you want to get to know someone better and have a great conversation, what do you do? You ask them questions, of course. Questions get the conversation started and they show you have an interest in the person you’re speaking with. The same is true of your business.

Christina Metcalf

Monday, June 16, 2025
How to Build Business Connections (Even If You Hate Networking)

You don’t need a nametag and a stack of business cards to make powerful connections. In fact, some of the best networking happens outside of formal events (even though our events are lots of fun and you should check them out for yourself). As a business owner, every week is different and sometimes you just can’t get it all done. But while event attendance may not always be possible, networking is. Here are 7 real-world ways to build relationships that help grow your business:

Christina Metcalf

Monday, June 9, 2025
5 Genius Ways AI Can Stretch Your Existing Content

There are so many things you can do with existing content and marketing collateral you already have. If you can’t think of any creative ideas on how to repurpose those critical pieces, ask AI. Tell it your audience and your goal behind repurposing the content. Then ask it to suggest some ideas to you. You’ll be surprised what it comes up with.

Christina Metcalf

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